"I bought a Steelwater gun safe Model LD593024-BLK on-line February 2013 after reviewing a number of various safe websites and watching many related YouTube videos. It arrived in perfect condition bolted to a metal shipping base and upon removing the cardboard box found it was covered in a bubble wrap "sock" that completely fit over the safe in addition to a large styrofoam sheet protecting the front of the door - overall, excellent shipping protection. All the extras I ordered were found inside the safe. The safes sides and door feel extremely solid compared to some I've tapped on at some "big box" stores that have a hollow sound to them. The black finish and graphics are very well done too. Before purchasing keep in mind that the LD model line is made of 12 gauge steel while the HD model which they use in their videos are made out of 9 gauge steel.  If my LD safe feels 'solid as a rock' the HD models must be really impressive!

One big plus for the Steelwater company is that a human has always answered my phone calls within a few rings, WITH NO INSANE MENU involved.  I've heard some other companies offer great service but callers can never get anyone to answer the phone or return their phone calls. Steelwater also offers a military/law enforcement discount off their posted prices.  There are a number of well made safes for sale on the market but I believe Steelwater offers excellent products for their price points in addition to having excellent customer service.  HIGHLY RECOMMENDED by this satisfied user."

Sincerely,
Hot Springs Village, AR

"Just wanted to let you know that I am very happy with every aspect of my purchase. I bought the 22 gun model. I recieved this product one week after buying it online. I wait longer for small packages from the cost from other companies. Your sales and customer support staff are fabulous. The delivery service was great as well, they called and set up the delivery and even had the driver call my cell phone 1/2 hour before arrival so that I did not have to wait for 2 hours. The safe seems top notch as well. The finish was well above what I expected. I have recomenned this safe to all of my friends.
Colona, IL

"I received my 22 long gun safe today. This is truly an awesome product! What an Exceptional safe for the value! Arrived in perfect condition by very professional shippers. Your videos and informative staff is what sold me on this product! I wouldn\'t be surprised if your gunsafes are literally flying out the warehouse doors. I\'ve already told several of my friends about your amazing products! Thank you...and I mean THANK YOU!
O'sallon, IL

"I received my gun safe today. It was packaged very well, came in perfect condition and was delivered precisely as scheduled. I had originally scheduled an earlier delivery, but had to reschedule due to a conflict on my part. This was no problem for the shipper and they handled the change with ease. The shipper was easy to work with and was very professional. The driver was very helpful and courteous. Your description of the safe on your website was extremely accurate. The quality is truly exceptional. I have already recommended your company to two of my friends.

"Thank you so much for your excellent communication leading up to my purchase. I appreciate your honesty and the extra effort you made to answer all of my questions quickly.

"I am looking forward to stocking my safe with my valuables knowing it will afford me years of protection. Thank you for everything."

Coon Rapids, MN

"This safe is beautiful and we were able to get it into our office no problem! It's perfect! Thank God for a few strong men! My husband loves the safe and is so glad we purchased it!

"Thanks again."

Dunedin, FL

"I'd like you to know that I am very pumped the safe! It's a solid, hefty safe, I'm pretty proud of it! When bolting it to the floor we used the steel braces from the shipping mount to bolt it to the ceiling in the basement. This baby is going nowhere!

"With the solid construction, nice finish, free shipping and you helping me out so much I can say I'm very satisfied with you guys.

Thank you again,
Moline, IL

"I just purchased your 16 gun safe, the safe is finished well and looks to be a good safe. The shipping was fast and the safe was packaged well.

"Thank you!"

Turner, MT

"That was super-fast customer service! Truly amazing! Thank you very much. If all your employees are like you, Steelwater must be an excellent company to be affiliated with.

"Make sure your supervisor receives a copy of this and again, Great Job!"

Zeeland, MI

"The safe came in great condition! The safe is all ready full and may need a larger one in a few years. The functions are smooth and open & close with ease. Looks awesome, great safe... I have been looking for one to hold all my guns the cost of similar safes is way out there in price. Your safe is a great buy for the money and I would buy another safe from you any time. Keep up the good work."

Eddystone, PA

"Just to let you know I received my safe yesterday, on time, and in perfect condition. R&L carrier was very courteous and helpful. Just to let you know I am very satisfied and love my new safe, I am sure it will give me years of quality service. Thanks."

Overland Park, Kansas

"I received my safe in just two days and it was outstanding! The freight line did a great job in contacting me to schedule a delivery. No damage and the driver for R&L Carriers was very nice. It is now set up and full of guns. Your company is 1st.Class. Again Great Job and thank you!!"

Panama City, FL

"Outstanding Job!!! I received my safe Thursday morning. The freight line did a great job in transport. No damage to the outer shipping box, and the safe finish was untouched. It is now set up and doin it's job. The sales desk answered all my questions before I ordered.

"Again Great Job!!"

Carthage, TN

Good morning,

"I just wanted to say thanks for the easy transaction of buying and receiving my new gun safe. The SW593026 is just as the pictures show and works great for what I need. The quality is very close to the Ft. Knox I have had for years and the price was much, much less. The shipping was fast and painless except for moving the safe off the pallet to the location in the garage to bolt it down. The safe is heavy, very well made and finished with great detail and looks. I will most certainly without hesitation refer my friends to you for a safe.

"Thanks again."

Alamogordo, NM

"I don’t usually take the time to write emails like these, but I received my Steelwater gun safe last week and can’t even begin to tell you how happy I am with it. I’m an Engineer and REALLY do my research before making a purchase. I compared all the major manufacturers with my predetermined criteria, and nobody came close to what your safes boast for the price. I took a chance and ordered your 39 gun safe.

"A couple of observations:

• The gentleman who delivered the safe and removed the wrapping said he delivers hundreds of safes and that this one was better packaged than most
• The gentlemen who moved my safe down to my basement said he’d never seen a safe in that price range with a door as sturdy and heavy as yours (and damn that is one heavy door!!)
• I have to fight myself to keep from opening it daily just to look at how beautiful it is inside! I finally (no joke) took a picture so I could just look at that.

"My friend just purchased a safe as well from a retail outlet, he paid over twice what I did for about the same capacity and quality and although he’s happy with his, I can’t imagine being happier with mine. The quality, the attention to detail and the finish make me well up with pride every day when I walk down and look at it.

"Thank you again for providing me with such an amazing piece of work, I will treasure it forever and pass it down to my children."

Sincerely,
Alamogordo, NM